What Permissions are Required for Jira Users?

Connecting Jira to Unito is quick and easy with OAuth2. Other methods, however, require specific permissions. Below are several options and what’s needed for each.

Unito can only perform the same actions as the user who connects it to their Jira account.  So in order for your Unito flow to create an issue or task, change a status, or leave a comment, you must have permission to perform that action too.

General Jira Permissions

In general, you must be able to

• Login to Jira
• Browse users and groups (Required for managing assignees, reporters, and commenters involved in your Unito workflows)

If you’re connecting via OAuth2, then your workspace members don’t require specific permissions to create a Unito flow.

Details on how to set permissions in Jira can be found in the Atlassian Jira Knowledge Base, and information about managing permissions can be found here.

Here’s our step-by-step guide on how to configure Unito for Jira access.

Permissions required to sync with Jira

Global Jira permissions

• Login to Jira
• Browse Projects
• Administer Projects

Why do we need these?

• These permissions are necessary for Unito to communicate with Jira and perform actions like creating issues, making updates, and adding comments.
• Using webhooks (enabled by these permissions) allows for smoother and more efficient synchronization between Jira and your other connected tools.

The following permissions are needed if you want to have webhooks enabled. If not, you can still sync with Unito, but your flow won’t update issues in real-time.

Project permissions	Issue permissions
View Development ToolsView Read-Only WorkflowAssignable UserAssign IssuesClose IssuesCreate IssuesEdit Issues	Assignable UserAssign IssuesClose IssuesCreate IssuesEdit IssuesLink IssuesModify ReporterMove IssuesResolve IssuesSchedule IssuesTransition Issues
Comments permissions	Time tracking permissions
Add CommentsEdit All Comments (if you want to allow Unito to edit comments)Edit Own Comments	Work On IssuesEdit All WorklogsEdit Own Worklogs
Attachments permissions	Voters & watchers permissions
Create Attachments (if you want Unito to be able to attach files to issues)	View Voters and Watchers (if you want Unito to keep track of voters and watchers on Jira issues)