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Connect ServiceNow to Unito using OAuth 2.0

This step-by-step guide will walk you through the process of setting up an OAuth client in ServiceNow and connecting your account to Unito.

OAuth 2.0 is a secure and convenient way to authorize Unito to access your ServiceNow data, particularly if you’re using a service account. This step-by-step guide will walk you through the process, ensuring a smooth and secure connection.

Necessary roles: Please note that you must be a ServiceNow admin or have the security_admin role to complete these steps.

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Create an OAuth Client in ServiceNow

Section titled “Create an OAuth Client in ServiceNow”
  1. Navigate to Application Registry: In your ServiceNow instance, go to System OAuth > Application Registry.ServiceNow Application Registry
  2. Click Create New OAuth API endpoint for external clients ServiceNow OAuth Endpoint
  3. Click New to create an OAuth API endpoint for external clientsServiceNow New Application Registry
  4. **Configuration:**
  • Name: Give your OAuth client a descriptive name (e.g., “Unito Integration”).
  • Redirect URL: Enter the following URL: https://integrations-platform.unito.io/credentials/new/oauth2/callback
Group 4 (2)
  1. Other Settings: Configure any additional settings based on your organization’s security policies or specific requirements.

Connect ServiceNow to Unito

Section titled “Connect ServiceNow to Unito”
  1. Go to the Unito App and select +Create Flow.
  2. Click Start Here and choose ServiceNow.
  3. Select Connect with OAuth 2.0.
Connect ServiceNow OAuth2

Enter Credentials

Section titled “Enter Credentials”
  • Instance URL: Enter your ServiceNow instance URL (e.g., https://yourcompany.service-now.com).
  • Client ID & Client Secret: Copy and paste the OAuth Client ID and Client Secret values from the OAuth client you created in ServiceNow.\ Connect ServiceNow OAuth2 2
  • Authorize: Click Authorize and then Allow on the next screen to grant Unito access to your ServiceNow data.

Additional notes

Section titled “Additional notes”

When someone in your organization

  • Security: OAuth 2.0 is a secure authentication method that doesn’t require you to share your ServiceNow credentials directly with Unito.
  • Revoking Access: If you need to revoke Unito’s access, you can do so at any time from the ServiceNow Application Registry.
  • Troubleshooting: If you encounter any issues during the connection process, please refer to our ServiceNow connector overview or contact our support team if you can’t find the answers you’re looking for.